Harvard case studies - Operations management

McDonalds case Part BI.IntroductionMcDonalds is a very famous firm-food have house with much than 31,000 general branches. Its main dishes are ground beef and fries. McDonalds has especial(a) prime(prenominal) of food but in turn it serves its patrons lush. However, the restaurant is approximately 41 old grow olds now and consequently it becomes penetrated and mature, it has much competitions and tough challenges. In subprogram management term, McDonalds has gamely subject operating system, its kitchen and its management, to serve high volume clients. As eld goes by, the demands change. People become much mobile and have dynamically changed their schedules to eat from at come home to midnight and also become much selective. They don?t ask static menus any more. They compliments broader choice of sandwiches or burgers at their eat or dinner time, and, the most(prenominal) all-important(a) thing, they still expect fast return as in the beginning or even faster. To incubate this challenge, McDonalds has upgraded its kitchen system into Just-In-Time kitchen corpse named Made-For-You. The Goals of this impudent system are: change food quality, including health preserve and food safety requirementsMore flexible and compatible with impertinent menusBuilt pause and faster customer serviceUsed gracious resources ,e.g. crews/employees, more useful and productiveII.Made-For-You governing body versus Old turn SystemII.a.

Technology and Process DifferencesThe ProcessIn the old way, McDonald?s was utilize to applying Make-to-Stock for preparing its food to customers (Look at face 1)In this process, finished products were unbroken in the metal warming bin (storage) until a customer ball club the product(s). How many products are passing play to be kept is its director?s prediction/forecast. In earlier years, demands were non so complicated, reasonable around Big mackintosh and/or fried fries. Since early 2000, McDonald?s uses Make-to-Order system to figure with ever-changing demands which need more variety, yet still want fast speed of service (Look at Exhibit 2)In this new process, well-nigh materials... If you want to render a full essay, frame it on our website: Ordercustompaper.com

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