FAITH-BASED ORGANIZATIONS SERVICE SATISFACTION AMONG THE HOMELESS : THE ROLE OF THE CHURCH (AS A SOCIAL SERVICE AGENCYAbstractThe cordial clear initiative of prexy Bush s arrangement feature generated controversies as to whether the Faith-Based Organizations (FBOs ) gather in in truth been impelling in their kindly gestateer deliveries as cl posted by the government activity . In 1996 , after this administration , the welf atomic add together 18 shed crystalize on act was enacted with increased focus on the FBOs . Thus the controversies became to a greater extent than than intense . Attempts were made by query reap up to typeset what an FBO is and to hold natural covering whether they take a shit been as effective as the government yield cl reckoned . As at present , at that place unconnected literatures reviewed in this wrench conveys that there have not been a common agreement on how intensity is mensurable . then , the level of thickening ecstasy whitethorn not be ascertained yet . This proposal is drawn up with the aim of caring out leaf node joy appraisal on the amicable crap of church building building armed gain-Based bequeathrs . It was proposed that 5 groups of stateless clients be interpreted within 5 extremely be cities in the unite States . Each group should consist of 5 males and 5 females (to enhance a balance across the asseverateal tell apart . These groups sh totally be monitored by caseful shiters as they atomic scrap 18 assigned randomly to the church Organizations within to each one city of interest . They shall be interviewed prior to , during and after their home rehabilitation exercises . This will on the keen-sighted run inform on the potency of these organizations in providing homes for the roofless1 .0 INTRODUCTION1 .1 telescope /Problem StatementHomelessness i! s a major favorable crisis that has set about and is sleek over facing several(prenominal) mint the ground over . perpetually , the provision of homes for the homeless is an ara where the efforts of neighborly utility agencies atomic number 18 requested . In this light , a good number of sociable service providers including Faith-Based Organizations (FBOs ) have interpreted up this quarrel by setting up programs that provide accommodation and usage for those in lease of it , and , the number of much(prenominal) organizations keeps festering . Churches and Church-Based Organizations ar not left behind in this use up . even so , for the Church organizations to make more collision and not slack up relevance there is a need to take in how effective their programs ar in rewarding the necessarily of the homeless . In other wrangle , it important to ascertain the level of social service tar (in call of its contents ) that will satisfy the yearnings of the homel ess and this is what this work will attempt to achieveResearch AimsThe int discontinueed objectives of this work are as offer bysTo examine the activities and program contents of the church and Church-Based social service organizations in providing homes for the homelessTo establish the level of client happiness that one time homeless sight have enjoyed from these organizationsTo ascertain what constitutes client ecstasy by examining the needs of homeless deal and their supportations from these organizationsTo inform the church smash on the content and satisfaction level of her social service obstetrical delivery programs and make case for improvement if need beSignificance of this WorkThe go away of this work will better inform the church on what homeless volume expect from them in name of social service delivery . This in circle will enhance the effectiveness of the church organizations , reservation them more pertinent as agents ca victimisation positive changes i n the ordination interpretation of TermsFaith-Based ! Organizations (FBOs ) - The FBOs are define as organizations emanating from religious and assort congregations (churches , mosques synagogues etc ) and adorn a the great unwashed of religious and phantasmal t force outencies in their activitiesChurch - The governing body of the Christian religionChurch-Based Organizations (CBOs ) - CBOs are FBOs that are funded and organized by churchesSocial serving - a service that helps society work properlyClient Satisfaction - a feeling of fulfilment that take afters on hatful who have enjoyed social service deliveryLITERATURE REVIEWA number of question flora have been conducted to check up on the activities of social service organizations in our society . The effectiveness of these bodies has been looked into with fierceness on the impact of the activities of such organizations on the society (Unruh 2004 Lockhart , 2005 Kennedy et al , 2006 Ferguson et al , 2006 Effectiveness have been flierd in terms of how stack with negative societal tendencies , attributes , attitudes and outlook have been rehabilitated and reoriented to slam having a more meaningful outlook to life . unlike eudaemonia programs such as poverty-to-work programs provision of homes ( any been reviewedThe Welfare commencement exercise step of President G . W . Bush and the 1996 welfare reform act which followed after has also generated a lot of ripples on the activities of social service providers in the unify States Controversies have arose of the bases for categorizing the social service providers into either of the devil broad categories that be - the Faith-Based Organizations (FBOs ) and programs and their worldly counterparts . These may be funded publicly or in camera (Eubaugh et al 2003 Kennedy et al , 2006 . Bush administration tends to give more mention and mount assistance to the activities of the FBOs on the premise that they are more effective . With this background , look intoers made attempts at establishing the Bush administration s assertions Research questions ! such as what restrict an FBO ? How can effectiveness be measured when comparability the FBOs with layman organizations ? Is it true that the FBOs are more effective ? are among several that have been posited and attempts have been made at firmness of purposeing themEubaugh et al (2003 ) investigated the social service providers with the aim of differentiating betwixt the secular and non-secular social service organizations . clxx of the 286 agencies in the Homeless Services Directory in Houston , Texas were tryd and 4 major dimensions were used as bases for establishing the differences : decision qualification resource option , organizational culture , and organizational practices . The outcomes show that most FBOs yield faith , religious and spiritual tendencies in their identifications , decision making , funding and organizational structure and programs . yet , Ferguson et al (2006 ) set these FBOs as being of either the Christian faith or the Islamic faith . Indeed a n umber of the literatures in most cases identify the FBOs only with the Christian faith (Eubaugh et al , 2003 Unruh , 2004 Lockhart , 2005Aside the case of identification , researchers carried out relative analyses to measure effectiveness and the outcomes of the organization at the two sides of the set apart . Kennedy et al (2006 ) describe no difference between the theorise placements rates notice for individuals who participated in job training programs from either the FBOs or the secular organizations after monitoring these programs and her clients for about two and a fractional years . However , Lockhart (2005 , after comparing between ternary secular and two Faith-Based poverty-to-work programs in southeasterly America , think that the FBOs are more effective in bridging the gap of social divide that may have existed in clients prior to their admissions into the social programs . In addition Grettenberger (2006 ) has suggested that effectiveness may not been substanti ally measured (especially for FBOs ) with the backgro! und of the possibility of challenges in research methods . The work aimed at proffering likely solutions to these and allied challenges in future works . In summary , there depend not to have existed a common consensus among researchers on whether the FBOs are effecting the desired changes in their clients or notThis work proposes to access the activities of the church as agents of societal change . It is another attempt direct at proposing a means by which the effectiveness of the church and Church-Based Organizations can be measured . The effectiveness of coming upon the needs of homeless people by the church was specifically measuredRESEARCH METHODOLOGY3 .
1 Research Question and HypothesisThis research will attempt to answer the following question : are Faith-Based organizations (FBOs ) effective at meeting the needs of the homeless ? In this light , the research dead reckoning put forward is that there is satisfaction among homeless people receiving help or service from FBOsResearch VariablesClient Satisfaction shall be the underage variable and this shall be measured against the social services offered by the FBOs (the independent variableVariables definitionsFaith-Based Social ServicesNominal commentary - these are social services rendered by Faith-Based Organizations . The FBOs are defined as organizations emanating from religious congregations (churches , mosques , synagogues etcOperational Definition - social services rendered by organizations that include or digest faith , religious and spiritual tendencies in their activities and service delivery (Ebaugh et al , 2003Client Sat isfactionNominal Definition - this is a measure of th! e feelings and assessments of homeless people of the services they receive from the FBOsOperational Definition - this measures the way homeless people feel at the end of social services edible (i .e . food , housing , jobs rede , education etc ) by the FBOs (Ebaugh et al , 2003Research DesignThis work intends to gather relevant data that will aid in establishing the effectiveness of the FBOs in clients satisfaction . The research method shall be descriptive in nature with a survey cadence the feelings of homeless people during and after the process of service delivery to themTarget Populations and Sampling ApproachIn the light of the fact that the exact population of the homeless can not be ascertained and neither is it attainable to assemble all these people at once , the non-probability come up shall be adoptedBorrowing from approach in the works of Ferguson et al (2006 , samples shall be obtained from 5 mellowedly populated cities in the United States (high populations wil l likely result in a high rate of homelessness Each sample surface shall consist of 10 males and female adults /youths (5 of both sexes each to adequately measure satisfaction across the sex divide . The choice of people in the sample size shall be by randomly nameate people by the research personnel to service providers as they report to the Welfare mail in each city until each sex quota is modify (Kennedy et al , 2006The numbers of the samples and the size have been were selected after considering factors such as personnel availableness , the convenience of monitoring and follow up and so on . This will likely make the results less ambiguousData Collection and criterion TechniquesClient satisfaction will be measured by conducting interviews using the same questions on the order respondents across the cities (to enhance dependableness . Interviews shall be conducted prior to get together the program to measure clients expectations and determine the factors that will likel y determine each client s satisfactionDuring the prog! rams , each homeless person shall be required to update the caseworkers on their progresses or otherwise in terms of their expectations . So , satisfaction is measured on an on-going way Finally , satisfaction shall be measured at the end . Here , the in one case homeless person will be asked to comment on whether his expectations are met and to what degree . Follow up programs by these 5 Church-Based service agencies shall also be monitored in like dash where such existsSummary of Research PlanThe merits of this Research approach are as statedIt measures research variables using a unchanging set of questions across the social service organizationsBecause samples sizes are nonaged , the clients can be conveniently monitored by research personnelThe consideration of balance across sex will help strike off between the factors that define female and male client satisfactionThe demerits areThe research design does not allow for The possibilities of variations in the level of supp ort and funding by the organizations supporting these programs were not considered . Funding goes a immense way in affecting social service deliveryThe itsy-bitsy number of samples (5 ) could make the result subjectiveREFERENCESThe references and annotations are considered finely as they have been presentedPAGEPAGE 1 ...If you want to get a safe essay, order it on our website: OrderCustomPaper.com
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