Communication & Crisis Essay Example for Free

talk Crisis EssayMevery disasters happen around us that we confirm no control over, nor do we spang what the impact will be of these disasters long term and short term. On the environment surrounding us as well as what it may do to our health. Working as the director of health for my sphere it is my job to stay on top of such issues. Keeping an eye issue for such emergencies that may endanger us in our everyday living space and well-nigh of tout ensemble our health. I necessitate to go through how I might dish with such sides and how I would address it head on. period at the same time come uping the public informed without overwhelming them as well as looking at who I would collaborate with to make this situation resolve in the smoothest and best steering possible.The issue that has rise up to my attention is water contamination in a certain area. This contamination is liveness threatening and assumes to be acknowledged and dealt with accurately and promptly. As I am the director of soupcon health situations I see myself and the mediator and problem solver between the public (people) and media. Those two things are there for each other but if you are not too likeful they can damage each other giving out too much information or not decent or some clock the wrong information can be harmful to all parties involved. Having such a situation on had you need to talk to the right people and receive all the right information. I would first go to the areas that behave been affected and gather all the worthy data and forms that show what chemicals are incorrect causing this contamination.I need this information for hard copy evidence so when I contact the media or speak in public I will have all the proper information. I will also get the CDC involved if they are not already involved. They will be conducting the proper tests and research to discover what the contaminated bacteria is. They will also have the proper parleys protocol in contai ning it, as well as seeing the damage it has dvirtuoso to people who have ingested it and come in contactwith it. Finding an antidote will be another task they will have. In such a situation you will also get in contact with the proper flip over-and-take channels national and local. Having my statements ready giving the media and public the help and information that they need.Communicating in any situation has its advantages and setbacks. Working in such a high pace and high stress effort makes communication that much much pregnant and not to mention difficult. Being in the health business organization industry means you work and deal with a lot of the same people consistently. This at times can be a well thing. You build relationships with them you give-up the ghost accountable to one another, you even hornswoggle each others communications styles you become comfortable with them, in some cases they even become your second family. Having that crutch that comfort in such a high stress and high demand race is needed. As I said befor you become accountable to one another and the team work/ sting is unbreakable unparalleled. This kind of bond is desperately needed in such careers. Especially when you are relations with millions of peoples lives, they always count on me as director of emergency health.Providing them with the best and most accurate information, help and solution to our health care crisis, that is no easy task and I cannot do it on my own. I do me organizations from the inside and outside to give my best and keep our environment rubber eraser and clean. This same relationship is needed in any high profile type of career i.e. foreland of medicine of a hospital the president of the United States. They all need to have great communication skills with their organizations and network of people. On the other side of the spectrum you can have communication issues that can do more than damage than the crisis itself. You not wholly need to ha ve basic communication skills with your staff and organizations but as we only when finished discussing a great misgiving and relationship with each other. If someone in the organizations you deal with mis channelise on purpose for their own personal gain, whether that be to give themselves an advantage or just to give you a disadvantage, that may hinder your ability to protect yourself and the issue you are trying to solve. Giving you more steps to complete, possibly even making you back track. Making sure you have a good relationship and communication relationship with all the organizations youdeal with inside your office and outside is key. Even if you only deal with them occasionally or if you deal with them on a regular basis.Communicating in a non-crisis situation verses a crisis situation can have its differences. The main importance is no matter the situation your communication should be using the basic knowledge of conversing. Communication in a non-crisis is a dinky mor e relaxed, yes you still have things to get across to each other and they are somewhat important but for the most part your emotions are not running high you have yourself composed and thinking rationally. The stakes arent usually as high its not a life or heath situation. A crisis situation the emotions are running high, you are frazzled thinking a million miles a minute. Dealing with this type of communication crisis at work should be handled with a calm clear and enduring mind frame. We obviously know audition is key in any situation especially a crisis situation.I tend to be the listener when it comes to these situations and just in general. Most likely you will have most of the people in the room (people dealing with the crisis) trying to do the talking and not listening and we know communication is not just talking. Ive learned from experience that you need to be understanding and patient with everyone in the situation, if you want to get anywhere with solving the issue or just communicating what you mean you need to take a minute and just breathe. Personally I have been in such similar situations before and it really makes a difference if you are the one with a cool head. This way of dealing with things can go for a non-health care setting and a health care setting. I am going to give you a personal story that just so happens to be in a health care setting. About 5 years ago my grandmother was hospitalized she had leukemia and lung genus Cancer as well as a case of pneumonia which is why she went to the hospital.While at the hospital she was give with MRSA. Once she was diagnosed with MRSA our family went into crisis mode beca genial function the doctors told us the prognosis was not good at all. She basically had maybe weeks to live. She was define on life support hoping the MRSA was clearing up and my uncles went into their communication mode. There are 7 brothers including my father and they are all stubborn Armenian men who have the worste c ommunication skills ever. The wives know not to get involved too much because if was their mothers life hanging in the balanceand none of them have any medical background to really understand what is going on and if they should pull the plug of keep her alive with the machines. As we all know doctors can only tell you so much, my sister and I are the listeners of the family and we are the vice of reason when it comes to most anything. We both just so happen to be the only two with medical backgrounds I am a nurse and she is in her medical residency. We had to use our knowledge and better communication skills to inform them and really show them that my grandmother was not coming out of this after we had our what I call crisis family meeting they decided to pull the plug that evening and my grandmother passed. In any situation whether it be medical, personal or work related communication is the same.Something that we are just now getting comfortable using in everyday life as well as c risis situations is modern technology for communicating. This is a useful tool that we still need to learn how to properly use it in such crisis situations. Sending out mass email and text messages to keep the public informed, is one of the best ways we can use social media to alert the public of ever changing crisis focusing issues. This has just recently eveolved into something we use in this capacity. When hurricane Katrina hit we still only used news and it was a wow new idea to check in with loved one over facebook and twitter because all other forms of communication such as phones were down. How 5-10 years makes a world of differences.Finishing off this makeup about communicating during a crisis and how you might communicate during a non-crisis be different. How you should and could deal with people that you need to communicate during a crisis. How it really is important and how much of a new role social media is playing in crisis management. Writing this paper really made me think about how important it is to properly communicate with each other whether its for work or social. Being a good communicator is a mire key in all parts of life.Referencesde Pre , A. (2005). Communicating about health current issues and perspectives. The Mcgraw-Hill. Fulk, J., Schmitz, J., Ryu, D.(1995, February ). Congnative elements in social construction of communication technology.Manegment Communication Quarterly , 8(3).