Strategy Successful Knowledge Management -Myassignmenthelp.Com

Question: Discuss About The Strategy Successful Knowledge Management? Answer: Introduction Human resource is the most important resource within any organization. In the hospitality industry especially for a hotel like The Last Resort, employees plays a significant role(Lengnick-Hall, 2009). Being a 4-5 star hospitality and tourism resort in Tasmania, it draws major tourists attraction. In order to cater to tourists from international as well as national market, the organization has to train their staff and attend to guests effectively. Large number of complex services further makes catering to these services more complicated within the luxury industry. Its GM with HR background have decided to take on an endeavor such that current challenges and complaints from customers can easily be overcome. Analysis The Last Resort in order to become the best employer of choice in the region needs to overcome challenges that it is facing. It has to design an appropriate work culture that can engage its employees effectively(Guest, 2011). It needs to hire employees from local base and provide them with training such that they can match up to the standards of the resort. This will enhance satisfaction of locals, helping to overcome negative feelings from their end. Employees needs be engaged that help them uplift their performance and career. Employer need to provide job security to make employees financially sound. This will allow having consistent employees, who are able to cater to challenges present in the hospitality industry. Ensuring better employees for the resort will make sure better food along with services are catered across to customers, overcoming relevant challenges(Patil, 2012). Employees if empowered with authority will have stronger strategic framework with better understanding o f visions, mission and values present at the resort. Respect for employees will enhance their standards for performances providing them opportunity for growth. Performance development planning will help give career paths that are present with internal and external training. Employee commitment will grow once they are given opportunity to grow and develop themselves in their jobs(Caldwell, 2010). Greater involvement with the organization will foster a spirit of responsibility catering to better work goals and objectives at the resort. Conclusion Analysis of the above human resource situation reflect that specific work culture needs to be developed and imbibed within the resort. The GM has great goals for HR in mind to overcome all existing challenges that are faced. Therefore three factors that GM needs to accommodate for overcoming such challenges are work culture, training and development and engagement planning by performance planning efforts. Reference Lists Caldwell, R. 2010. Are HR business partner competency models effective. Applied HRM Research, 40-58. Guest, D. E. 2011. Human resource management and performance: still searching for some answers. Human resource management journal, 3-13. Lengnick-Hall, M. L.-H. 2009. Strategic human resource management: The evolution of the field. Human resource management review, 64-85. Patil, S. K. 2012. Organizational culture a HR strategy for successful knowledge management. Strategic HR Review, 322-328.